Best CRM Software of 2025
Discover the top CRM platforms to streamline sales, boost customer relationships, and grow your business.
Ava Rhodes
Arorix Editoral Team
Updated: June 7, 2025, 10:19am
1
9.8
HubSpot CRM – Best Overall for Growing LLCs & Corporations
- Free core CRM; paid plans start at $50/month
- Intuitive interface with robust sales and marketing tools
- Scales easily with your business as it grows
- Free for 3 users; paid plans start at $14/user/month
- Highly customizable workflows and automation tools
- Strong integration with other Zoho and third-party apps
3
9.0
Pipedrive – Best for Sales-Focused Teams
- Plans start at $15/user/month
- Drag-and-drop pipeline makes sales tracking effortless
- Focused tools for deal management and activity reminders
- Free for up to 2 users; paid plans from $10/user/month
- Combines CRM with project management in a visual interface
- Great for teams balancing client work and internal tasks
- Free plan available; paid plans start at $15/user/month
- Built-in phone, email, and AI lead scoring
- Automation tools for small teams to save time
6
8.0
HoneyBook – Best for Creative and Service-Based Entrepreneurs
- $19/month (starter); $39/month (unlimited)
- All-in-one: proposals, invoices, contracts, and payments
- Great for service-based businesses and solo founders
7
7.8
Insightly – Best for B2B and Project-Based Work
- Starts at $29/user/month
- Manages both client relationships and projects post-sale
- Good for consultants and B2B service providers
8
7.5
Klaviyo – Best for E-commerce Integration
- Starts at $29/user/month
- Email and SMS automation tied to buyer behavior
- Free up to 250 contacts; paid plans from ~$20/month
9
7.0
Salesforce Essentials – Best for Advanced Customization (Overkill Early On)
- Starts at $25/user/month
- Powerful CRM tools and deep customization options
- Can be overkill early on for lean teams
HubSpot CRM – Best Overall for Growing LLCs & Corporations
- Free core CRM; paid plans start at $50/month
- Intuitive interface with robust sales and marketing tools
- Scales easily with your business as it grows
9.8
- Free for 3 users; paid plans start at $14/user/month
- Highly customizable workflows and automation tools
- Strong integration with other Zoho and third-party apps
3
Pipedrive – Best for Sales-Focused Teams
- Plans start at $15/user/month
- Drag-and-drop pipeline makes sales tracking effortless
- Focused tools for deal management and activity reminders
9.0
- Free for up to 2 users; paid plans from $10/user/month
- Combines CRM with project management in a visual interface
- Great for teams balancing client work and internal tasks
- Free plan available; paid plans start at $15/user/month
- Built-in phone, email, and AI lead scoring
- Automation tools for small teams to save time
6
HoneyBook – Best for Creative and Service-Based Entrepreneurs
- $19/month (starter); $39/month (unlimited)
- All-in-one: proposals, invoices, contracts, and payments
- Great for service-based businesses and solo founders
8.0
7
Insightly – Best for B2B and Project-Based Work
- Starts at $29/user/month
- Manages both client relationships and projects post-sale
- Good for consultants and B2B service providers
7.8
8
Klaviyo – Best for E-commerce Integration
- Free up to 250 contacts; paid plans from ~$20/month
- Email and SMS automation tied to buyer behavior
- Best for Shopify and other ecommerce store owners
7.5
9
Salesforce Essentials – Best for Advanced Customization (Overkill Early On)
- Starts at $25/user/month
- Powerful CRM tools and deep customization options
- Can be overkill early on for lean teams
7.0
How to Choose the Right CRM for Your Small Business
The best CRM for your business depends on your team size, sales process, and growth goals. If you’re running an LLC or Corporation under $1M in revenue, here’s what to look for:
Pricing that scales – Start with a free or low-cost plan and upgrade only as needed.
Ease of use – Look for a clean interface with minimal training required.
Sales automation – Choose CRMs that automate follow-ups, reminders, and lead scoring.
Integrations – Make sure it works with tools like Gmail, QuickBooks, or Shopify.
CRM Features That Matter for Growing Entrepreneurs
A CRM system isn’t just about storing contacts—it should help you drive revenue, stay organized, and scale efficiently. The top platforms on this list offer:
Lead & deal tracking – Monitor your sales pipeline and close more clients.
Email marketing & automation – Send drip campaigns, newsletters, and smart reminders.
Mobile access – Manage your leads and deals on the go.
Reporting & analytics – Get insights into what’s working and where to improve.
Expert Tip: Start With Free, Then Upgrade
If you’re unsure where to start, begin with a free CRM like HubSpot or Zoho. These tools offer generous features upfront and let you upgrade only when your business needs more.
You don’t need to overpay — you need the right features at the right time.
Which CRM Is Best for Your Business?
Solo Entrepreneurs & Freelancers
Often choose HoneyBook because it combines CRM, contracts, invoicing, and payments into one simple platform designed for service-based businesses.
New LLCs or Startups
Typically start with HubSpot CRM for its free plan, beginner-friendly setup, and built-in tools that scale with your business—from contact management to marketing automation.
Service-Based Businesses
Prefer Pipedrive for its visual sales pipeline and intuitive tools that help manage leads, track deals, and improve follow-up without overwhelming your workflow.
Creative Businesses & Project-Based Teams
Use Monday.com to manage both internal projects and customer relationships in one place. Its visual, drag-and-drop system makes task and client tracking seamless.
E-Commerce Brands & Online Stores
Go with Klaviyo, which excels in behavior-based email and SMS marketing, making it the top choice for Shopify, WooCommerce, and other product-driven businesses.
Small Teams With Growth Plans
Choose Zoho CRM for its affordable pricing, automation tools, and strong integrations—ideal for founders who want flexibility without a steep learning curve.
Consultants & B2B Firms
Often rely on Insightly, which merges traditional CRM features with project management—helping you manage long client relationships from sales to delivery.
Scaling Corporations & Complex Operations
Opt for Salesforce Essentials when they need enterprise-grade tools, deep customization, and long-term scalability—though it’s best suited for more established teams.
How Arorix Helps You Choose the Best CRM
At Arorix, we compare CRM platforms side by side to make your decision easier. Our rankings are based on:
Real user feedback
Pricing transparency
Features that matter to small business owners
Affiliate relationships that do not influence our rankings
We only recommend CRMs we’d use ourselves.
